User Rules and Code of Conduct

Last updated: 18 May 2025

1. Introduction

Welcome to gosuper.tools! By using our website, you agree to comply with the following rules and guidelines. These rules are designed to ensure a safe, respectful, and legally compliant environment for all users. Please read these rules carefully, as failure to follow them may result in suspension or termination of your account.

2. User Accounts and Registration

Creating an account on gosuper.tools allows you to access additional features and services. By registering, you agree to the following:

• Account Security: You are responsible for maintaining the security of your account credentials. Do not share your password with others or allow anyone else to access your account.
• Multiple Accounts: Creating multiple accounts for evading bans or exploiting features is strictly prohibited.
• Account Deletion: You may request the deletion of your account at any time by contacting us at [email protected]. We will comply with your request in accordance with GDPR and applicable laws. You can also deactivate your account on your Settings page.
• Account Responsibility: You are responsible for all activities conducted through your account. If you suspect unauthorized use, notify us immediately at [email protected].
• User Settings: You can customize your profile with personal information like pronouns, biography, and birth date. Please ensure all information you provide is appropriate and accurate.
• Activity Tracking: We track user activity for security purposes and to improve our services. This includes login attempts, page views, and feature usage.

3. Acceptable Use Policy

To maintain a positive community, you must adhere to the following acceptable use policies:

• Age Requirement: Users must be at least 18 years old to use our services. Users under 18 years of age are not permitted.
• No Illegal Activity: You may not use our website for any illegal activities, including but not limited to fraud, hacking, cyber-attacks, unauthorized data access, or distribution of malware.
• No Harassment: Harassment, bullying, threatening behavior, or any form of abusive language towards other users or our staff will not be tolerated. This includes inappropriate or offensive language on profiles, the sales manager and the catwalk page.
• No Discriminatory Conduct: Discrimination based on race, gender, sexual orientation, religion, disability, or any other protected characteristic is strictly prohibited.
• No Spamming: You may not use the website to post or distribute unsolicited advertisements, promotions, or any form of spam, including posting links to irrelevant or commercial content.
• Reporting Misconduct: If you witness behavior that violates these rules, please report it to us immediately via [email protected]. We take reports seriously and will investigate accordingly. If you see content that violates our Rules, please report the User by using the "report" button on their profiles.

4. Prohibited Actions

The following actions are strictly prohibited and will result in immediate account suspension or termination:

• Unauthorized Access: Attempting to gain unauthorized access to any part of our website, including other users' accounts, our servers, our Admin Interface or any restricted areas.
• Hacking and Exploits: Using bots, scripts, or any automated systems to manipulate our website's functionality, exploit vulnerabilities, or gain an unfair advantage over other users.
• Data Scraping: Scraping data from our website using automated means or manually collecting data without permission is strictly prohibited.
• Impersonation: Impersonating any person, entity, or organization, including other users or members of our team, for any purpose.
• Disruption of Services: Deliberately attempting to disrupt or disable our website or services, including initiating Distributed Denial of Service (DDoS) attacks or flooding our servers with excessive requests.
• API Abuse: Attempting to circumvent API rate limits or abuse our API endpoints. Our systems enforce strict rate limiting to ensure fair service for all users.
• Distributing Harmful Content: Sharing viruses, malware, or any other harmful software designed to disrupt, damage, or limit the functionality of our website or other users' devices.
• Bypassing IP Blocks: Attempting to bypass IP blocks or other security measures we have implemented to protect our platform.

5. Content Creation and Posting

Users are encouraged to contribute content to our website, provided it adheres to the following guidelines:

• Original Descriptions and Titles: You must create original titles, descriptions, and text for your looks, shops, and profile. Do not copy or plagiarize text from others without permission.
• Respectful Content: All text, including descriptions, profile bios, and comments, must be respectful and appropriate. Do not include offensive, defamatory, obscene, or hateful language, and avoid promoting violence, discrimination, or any illegal activities.
• Tagging and Categorization: When tagging or categorizing items, ensure that the tags and categories are relevant and appropriate. Do not misuse tags to mislead or manipulate others.
• No Misleading Information: Intentionally providing false, deceptive, or misleading information is strictly prohibited. Do not attempt to manipulate item values through the "trade submission" tool or use inaccurate Category tags or Comments on purpose to mislead others.
• Content Moderation: We reserve the right to review, moderate, or remove any content that violates these guidelines or is deemed inappropriate. This includes titles, descriptions, profile texts, tags, and any other user-generated content. Repeated violations may result in restricted access to content creation features.
• Profile Content: You may write a text about yourself in your profile section. This text must follow the same respectful and truthful guidelines and cannot contain inappropriate, offensive, or misleading content.
• Content Ownership: Any content you create, such as item tags, descriptions, or comments, remains your intellectual property. However, by contributing content to our platform, you grant us the right to use this information for related projects, including the Naddis Better gosupermodel extension. This is limited to information provided on item pages, such as item relations, item comments, and item tags.

6. Privacy and Data Security

We are committed to protecting your personal data, and we expect you to respect the privacy of other users:

• No Personal Data Harvesting: You may not collect or attempt to collect personal information about other users, such as email addresses, names, or IP addresses, without their explicit consent.
• Data Breaches: If you become aware of any data breaches, security vulnerabilities, or unauthorized access to personal data, report it immediately to [email protected].
• Personal Data Protection: We take data protection seriously and comply with GDPR and other relevant data protection laws. For more details, please refer to our Privacy and Security Policy.
• Privacy Settings: Respect other users' privacy settings. Some users may choose to keep certain information private, and you must respect these choices.

7. Intellectual Property and Copyright

We respect intellectual property rights and expect our users to do the same:

• Copyrighted Materials: You may not upload, post, or share any content that infringes on the copyrights, trademarks, or other intellectual property rights of others without permission.
• Reporting Violations: If you believe your intellectual property has been violated, please contact us with all relevant details at [email protected], and we will investigate and take appropriate action.

8. Platform Features and Usage

8.1 Item Database and Catalog

Our item database is a collaborative community resource. When using this feature:

• Accurate Information: Provide accurate and helpful information when adding or editing item details, including tags, categories, and relations.
• Item Relations: When suggesting relations between items (such as color variants or sets), ensure these relations are accurate and helpful to other users.
• Item Comments: Comments on items should be informative and respectful. You should add additional Item information to the comment section.
• Designer Information: Respect official designer information and do not claim false authorship of items.
• Community Contribution: Remember that your contributions to the item database benefit the entire community. Only tag what you actually have knowledge about. Those tags will still be displayed after you delete your account, but it will be anonymized.

8.2 Trade System

Our trade submission system helps track item values and trade activity:

• Honest Reporting: Only submit accurate trade information for real trades that actually occurred. Do not submit trades that happened between you and an alt account.
• No Value Manipulation: Do not attempt to artificially inflate or deflate item values by submitting false trades.
• Trade Reports: If you notice suspicious trade submissions, you can report them for review.
• Trade Restrictions: Users who abuse the trade system may have their submission privileges temporarily or permanently revoked.

8.3 Shops and Wishlists

You can create and share shops and wishlists to showcase your items:

• Appropriate Content: Shop and wishlist names, descriptions, and contents must comply with our general content guidelines.
• Privacy Options: You can choose to make your shops and wishlists public or private.
• Content Management: You are responsible for managing and updating your shops and wishlists. Keep your shops and wishlists up to date, so other users can have a nice experience browsing the Marketplace.

8.4 Looks System and Wardrobe

Our looks system allows you to save and share outfit combinations:

• Portfolio: You can create Boards to organize your looks by theme or category.
• Shared Wardrobes: You can share your wardrobe with others through a unique link. You can always revoke the link at any time.

8.5 Profiles and Guestbooks

User profiles and guestbooks allow social interaction between users:

• Profile Content: Your profile may include a bio, pronouns, favorite items, and other personalization options. All content must be appropriate.
• Guestbook Entries: When writing in another user's guestbook, be respectful and appropriate. Owners can hide inappropriate entries.
• Privacy Settings: You can adjust your profile visibility and choose whether to allow guestbook entries.
• Birth Date: You can choose to display your birth date (with various privacy options) or keep it hidden.

8.6 Community Features

Additional community features include:

• News Comments: Comments on news posts must be respectful and relevant to the topic.
• Poll Participation: Participate honestly in community polls. Multiple voting attempts are prevented.
• Notifications: You will receive notifications about relevant activities.
• Games: Some sections may include games with highscores. Play fairly and don't attempt to manipulate scores.

8.7 Feedback and Reports

We value your feedback and reports:

• Bug Reports: Report any technical issues or bugs you encounter.
• Feature Requests: Submit suggestions for new features or improvements.
• User Reports: Report users who violate our rules using the appropriate reporting tools.
• Item Reports: Report issues with specific items in our database.

9. Legal Compliance

By using our website, you agree to comply with all applicable laws and regulations, including but not limited to:

• GDPR Compliance: Users residing in the European Union must comply with GDPR when handling personal data. You are responsible for ensuring that any data you collect or process complies with these regulations.
• Local Laws: You are responsible for complying with the laws of your jurisdiction. If using our website violates any local, national, or international laws, you must immediately stop using our services.

10. Penalties and Enforcement

Violations of these rules may result in penalties, including but not limited to:

• Warnings: Minor violations may result in a warning. Repeated offenses will result in stricter penalties.
• Account Suspension: Serious or repeated violations may result in the suspension of your account, either temporarily or permanently.
• Feature Restrictions: You may be restricted from using certain features (like trade submissions or posting in guestbooks) while still having access to other parts of the site.
• IP Blocking: Severe violations or security threats may result in your IP address being blocked.
• Termination: In cases of severe or illegal behavior, we reserve the right to terminate your account without prior notice.

11. Changes to the Rules

We reserve the right to update or modify these rules at any time. Significant changes will be communicated to users, and continued use of the website following any updates constitutes your acceptance of the new rules.

12. Contact Us

If you have any questions, concerns, or reports regarding these rules, please contact us at [email protected].